Portal Home > Knowledgebase > Cloud Mail > Email Client Config - iOS

Email Client Config - iOS

In an effort to further enhance the security of your mailbox, Aplonis is discontinuing the legacy authentication protocol, CRAM-MD5. You will need to update your settings to be able to send mail. It's a pretty simple fix.

Updating Password Authentication Method on Your iOS Device


Updating Password Authentication Method on Your iOS Device

To ensure your iPhone, iPad, & iPod's SMTP settings are properly configured:

1. From the home screen on your device tap Settings, and then Mail, Contacts, Calendars.

2. Then tap the email account under Accounts.

3. Tap Account.

4. Scroll down and tap SMTP under Outgoing Mail Server.

5. Tap on your Primary SMTP server (secure.emailsrvr.com)

6. Tap Authentication.

7. Ensure Password is selected rather than MD5 Challenge-Response.

8. Tap the button on the top left to go to the previous screen, then click Done.

Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read

Powered by WHMCompleteSolution